CASE STUDY        Potenture 

Organisational Change Model

Project Details

Focus

Change & Transformation

 Potenture 
CASE STUDY

Organisational Change Model

Overview
A large government organisation was struggling to align and manage the volume of change being introduced across the enterprise on an enduring basis.
While project-level change management processes were established, there was no mechanism to aggregate and harmonise efforts, nor the means to manage workforce transformation strategically. A diverse range of change methods were being used with varying levels of effectiveness. Improved change management capability was needed to realise outcomes from the substantial investments being made to improve business processes and operations.
Approach
Our approach included:

  • Analysing root causes of fragmented enterprise change management, identifying the lack of a shared enterprise view of performance for business processes and operations, with investments siloed in their benefits realisation
  • Identifying the project-by-project nature of change management where realisation efforts concluded prematurely and/or inadvertently sub-optimised other improvements
  • Proposing and designing an action plan to develop an organisational change model that articulates how change is aggregated, orchestrated and realised across the enterprise
  • Articulating the workforce transformation and cultural approach to support new ways of working and embedding of associated behaviours
  • Conducting a prototype to validate and iterate key design choices with stakeholders across the enterprise
Results
We developed an action plan for the organisational change model inclusive of system features, governance requirements, design principles, prototype designs and organisational models. This action plan was endorsed by executive leadership and is now progressing to detailed design, including organisational features to embed the framework as the enduring means to orchestrate and realise change across the enterprise.
CASE STUDY    
 Potenture 

ERP Program

A large government organisation was implementing a new enterprise resource planning (ERP) system and required a comprehensive operating model to define how new roles and processes would work together to achieve enterprise performance.
CASE STUDY
 Potenture 

ERP Program

A large government organisation was implementing a new enterprise resource planning (ERP) system and required a comprehensive operating model to define how new roles and processes would work together to achieve enterprise performance.
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